Privacy Policy

This Privacy Policy explains how Idea Shot AI FZE ("Ideashot", "we", "us") collects and uses personal information when you use this website or purchase our services.

1. Information we collect

• Contact details — such as your name, email address and phone number when you place an order or contact us.
• Order information — the services you purchase, order amounts, dates and delivery records.
• Prompts and generated content — the prompts you submit and the content generated for you, retained to deliver the service and your order history.
• Basic technical data — such as device and usage information needed to operate and secure the website.

2. What we do not collect

We do not store your card details. Card payments are processed by licensed third-party payment providers on their own secure systems.

3. How we use your information

We use your information to process and deliver orders, provide customer support, prevent fraud and abuse, meet our legal obligations, and improve our services. We do not sell your personal information.

4. Service providers

We share information only with service providers needed to run the service — such as payment processors, cloud hosting and database providers, and AI technology providers that process prompts to generate your content — and only to the extent required to deliver your order.

5. Retention

We keep order records for as long as required for legal, accounting and fraud-prevention purposes, and delete or anonymise information when it is no longer needed.

6. Your rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to records we are legally required to keep.

7. Contact

Privacy questions: ideashotteam@gmail.com. Postal address: Idea Shot AI FZE, Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates.